PrimePoint - Frequently Asked Questions

Frequently Asked Questions

Category: Login Issues

Question: Why do I receive an “Account is locked message?"

Answer: In certain situations a 60 minute lock is applied for your protection. Call customer service (800-600-5257) to have the lock cleared.

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Corporate Headquarters: Primepoint, LLC, 163 Route 130, Bordentown, NJ 08505
P: 800-600-5257 F: 609-298-6742 - info@eprimepoint.com